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Frequently Asked Questions
 
Where is Chakoda Design Studios Located?
Ontario California 91761
(off the 60 Fwy) 
By Appointment Only
 
Is there a Minimum Rental order amount?
Yes, there is a minimum order amount of $300.00 for client pickup & return ("WILL CALL"). There is also a minimum rental order of $675.00+ for orders which would like the Delivery/pickup service (plus additional mileage location charge- amount depends on actual destination). (San Diego Delivery/Pickup Minimum of $1500.00 rental order. Plus Mileage charge amount will be determined on exact delivery address). Calabasas/Thousand Oaks Minimum of $900.00 rental order Plus additional mileage charge $375.00 estimate depending on actual location address. Los Angeles County minimum rental order amount of $700.00 plus additional mileage charge. All rental orders will be charged a 8% tax fee plus small c.c service fee if paying with any credit card/Paypal payment options.
 
Payment Options?
We accept Cash/Checks/ Paypal/ Visa/ Discover/ Master card/ and American Express.(additional Service charge will apply/ amount depends on total rental order)
 
 
 
 
                
Do you offer packages for themed rentals?
Yes we offer packages for every theme. Client Pickup & Return ("WILL CALL") is a minimum rental order of $300.00 plus 8% tax and c.c service fee charge.You can rent items individually or per package. You can email us with a request of what theme you are interested in along with your information and we will send you the packages available. Basic packages do not include delivery/pickup or Design setup.
 
What is needed to place an order?
Please email us at Chakodadesign@hotmail.com
with a list of your desired rentals (all prices as listed online) (please specify quantity amount of each item)
We require your contact information as follows:
First name
Last name
Home address
Location of Event
Date of Event
Telephone Number Cell Number
Copy of Drivers License
Email Address
We also require a security Check hold (TBD) for the security of rentals. (This amount will be returned to you when rentals are returned or picked up in the same order you picked them up). If damages occur to rental item(s) client is responsible to replace item(s) within 2 days, otherwise Chakoda Design will cash Security check hold replace item with amount determined and return the remaining balance to client.
 
How Soon Should I place my order?
Placing an order is completely up to you, however most of our rental items are one of a kind, so we recommend as soon as possible especially for the Alice in Wonderland Theme & Circus Carnival Theme rentals. Rentals are on a First come, First serve Basis. We do NOT hold orders without a Deposit.
 
What areas do you deliver to and provide services to?
We Service the  Inland Empire, Los Angeles County,($700.00) Orange County area,($700.00)
& San Diego area($1500.00) as well. Travel mileage does apply according to each individual  location. (Each County has a Minimum Rental order amount for Delivery & Pickup $700.00-$800.00)
Sorry, due to damages, we no longer ship out of California.
 
How Much is a Deposit for a Rental Order?
Deposits are 50% of your total rental order.
 
Miscellaneous Charges?
You may be charged a Late fee if rentals are not returned by the given date and time. Late fees are $45.00 Per day they are not returned. Pickup and Return times are from 10:30-11:30 PM Friday/Monday. All rentals must be checked out and checked back in by a Chakoda Design Employee. Rental Order will be charged tax. After hours event pickup times: Same day pickup (includes venues) anytime after 10:00 PM for pickup will be an additional $100.00/$200.00 (12 MIDNIGHT) EXPRESS fee. There will also be a $50.00 Certificate of Liability charge if you would like to add your event venue on to our insurance for your event.
 
What other Services do you provide?
We provide a variety of Services Including:
Floral Design
Freelance Professional Photography
Event Coordination
Event Design & Setup
Themed Photobooths
 
What other Themed Rentals do you have available?
Alice in Wonderland Party Rentals
Mushroom props/Velvet Chairs Rentals
Candyland Party Rentals
Frozen Inspired themed Party Rentals
Animal Jungle Safari Party Rentals
Inside Out Party Rentals
Minecraft Party Rentals
Woodland & Camping Party Rentals
Hello Kitty Party Rentals
Sofia the First Party Rentals
Carousel Party Rentals
Woodland Garden Fairy Party Rentals
Dr. Suess The Cat in the Hat & the Grinch Party Decor & Party Rentals
The Smurfs Party Rentals
The Muppets Party Rentals
Minnie Mouse & Princess Party Rentals
Pirate Party Rentals
Western Party Rentals
Harry Potter Party Rentals
Sesame Street Party Rentals
5 De Mayo Props & Decor Party Rentals
Vintage Decor
Willy Wonka & Chocolate Factory Party Props & Party Rentals
Disney Cars
Toy Story Party Rentals
Dinosaurs Party Rentals
Barnyard Farm
Nautical & Sea Party Rentals
Lalaloopsy Birthday Party Rentals
Moroccan Inspired Rentals Event Party Rentals
Bambi Decor Party Rentals & Props
Sesame Street Birthday Party Rentals
Tea Party & Mad Hatter themed Party Rentals
Woodland mushroom & Fairy Party Rentals
Moulin Rouge Themed rentals & Props
The Little Mermaid Party Rentals & Props
50's Sock Hop Vintage Props Party Rentals
It's a Small World theme Party Rental
Lego theme Party Rental
Frozen Party Rentals
Please visit our Facebook Page Chakoda Rentals to see
other prop rentals & Party Themes we have available.
Prop House Set Design & Prop Rentals
 
Where Can I see a link to the other rental items you carry?
You can click on the links below to see most of our rentals by theme.
You can see items and our most recent events on our Facebook & Instagram Page
Search: Chakoda Design
 
Do you ship out of state?
Unfortunately, we don't. Due to past experiences
with items returning back damaged during shipping transit.
 
Can I come see the items you carry?
Absolutely, We do require to schedule an appointment to come in,
due to our busy schedule. You can email us at least 7 days prior to
the day you would like to come in, with a list of items you are interested in viewing, as well as your contact information- and we will let you know if that date is available.
 
If I order more than a few items, can I receive a discount?
Sorry, we don't give discounts. However, depending on the amount of your
rental order we can include additional rental item at a waived fee for you-
as a Thank you from us!
 
Can I substitute items in your package for something else?
Sorry, due to past situations of confusion and booked items- we no longer
substitute items in packages. All packages are as listed. You are more than
welcome to add additional rental items to your package. All prices are as listed on our website.

 Is there certain rental items that must be
delivered by Chakoda Design?
Yes, certain items Must be delivered and can not be picked up by client.
(The items listed below require setup) All Concession carts must be delivered, in
order to due so there is a minimum rental order of $675.00 plus additional
mileage charge. Amount depends on actual delivery/pickup location.
 
Hot Dog Cart
Popcorn Cart
Snow Cone Cart
Cotton Candy Cart
Inflatable Elephant
Circus 10x10 Tent
 
 
FORMS:



Chakoda Design Contract
 
 
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